Shipping policy
Processing Time: Orders are typically processed and shipped within 3-5 business days after payment confirmation. Some products may have different processing times, which will be noted in the product description. Business days are Monday through Friday, excluding holidays.
Shipping Methods & Delivery Times: We offer the following shipping options:
- Standard Shipping: 8-15 business days after processing
- Express Shipping: 3-7 business days after processing
Delivery times are estimates and may vary based on your location and carrier delays.
Tracking Information: Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package's progress.
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.
International Shipping We ship to 27 countries worldwide, including Canada, United Kingdom, Australia, Japan, and major European countries (Austria, Belgium, Switzerland, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden), as well as Hong Kong, Israel, South Korea, Malaysia, New Zealand, Singapore, and United Arab Emirates.
International shipping costs are calculated at checkout based on your destination and package weight using USPS and DHL Express carrier rates.
Important: International orders may be subject to customs fees, duties, import taxes, or other charges imposed by your country's customs authority. These fees are the customer's responsibility and are not included in our shipping costs. Please check with your local customs office for more information about potential charges before placing your order.
Product-Specific Shipping: Some products may have variable shipping methods or timelines. Please refer to individual product descriptions for specific shipping details.
Delays & Issues While we strive to meet our estimated timelines, occasional delays may occur due to high order volume, supplier availability, or carrier issues. If your order is significantly delayed, please contact us at info@kgfit.com.